Answers to the most common Sauna and Swimming Pool Maintenance Questions.

How can I make my older pool a safer pool?

Water reflection customers are all offered free safety inspections. There are three layers of protection that should be inspected and updated to ensure the greatest level of pool safety. They are: safety grates, suctions, and protective safety pumps. Our expert technicians can evaluate your pool, and can retrofit any swimming pool to meet current pool safety standards.

Is there a temporary or removable fence product that can protect my children, family and friends?

For temporary fencing we recommend a protective removable fence that is manufactured with nylon and is child safe. This fence can easily be removed if needed. For more information on safety fencing contact our engineering Team.

What are the advantages of installing modern pumps in my pool’s system?

New, efficient products can reduce your swimming pool electricity and power bill by as much as 50%. Current swimming pool pump technology also offers advanced safety measures that provide greater protection for swimmer.

What are the advantages of an Automatic Safety Cover?

Every pool is safer when it is covered rather than when it is open. An automated pool cover allows you to more easily cover your pool when it is not in use, and people tend to use their covers more when covering the pool only requires the flip of a switch. It is also important to note that by regularly covering your pool you can save up to 50% on fuel bills as a covered pool helps you maintain your pool temperature better.

Our eyes are stinging after we swim. Is this too much chlorine?

It is difficult to determine any water chemistry issues without a proper test of your water. Your eyes stinging may be an indication of mal adjusted pH, but in order to know for sure it is best to arrange for a Water Reflection Service visit so that we can make sure that proper adjustments are made to your pool water.

My pool/spa sometimes smells like Chlorine. Can this be corrected?

That “chlorine” smell that you are experiencing is caused by Chloramines. It is an issue that can be easily corrected. Please call us so that we can arrange for a Water Reflection Service visit and make the proper adjustment to your water chemistry.

My pool seems to lose/use water every day, what is normal and why?

There is a normal amount of water that most pools will lose every day. Common evaporation should be anything up to half an inch per day (1-2cm/day). If you see more evaporation than that give us a call.

My pool is suddenly losing water fast, what should I do?

Immediately turn of all pool equipment at the local circuit breaker panel. Then call the Water Reflection Service team, and we will provide further instruction.

What is a Sauna?

A Sauna is a room lined with softwood heated by an electric or wood-heated sauna heater designed for sweat bathing. It can be enjoyed at any temperature depending on the preference of the bather.

How is the Sauna heated?

Most saunas are heated by electricity. There are also wood-fired saunas.

Can an electric heater cause electric shock?

Electric heaters are safe to use when installed correctly. That is why a qualified electrician must do the installation. All our heaters are tested before delivery and have passed the electrical safety standards.

What is the correct bathing temperature in a Sauna?

The recommended temperature is from 60-90 degrees celcius but the bather can enjoy the sauna according to his preference.

How long does it take for a sauna to reach operating temperature?

If the walls and ceiling are properly insulated, the room will reach operating temperature less than an hour. It is recommended that vents and doors be closed during the warm up period.

What effect will a sauna have on surrounding areas?

There will be a very minor increase in temperature in surrounding areas but no change in moisture or humidity.

Why are sauna heater rocks important?

Sauna rocks store heat from the sauna heater. When the bather throws water onto the hot rocks, the steam will blend with the dry air in the room, giving the bather an enjoyable and relaxing atmosphere. Never use the heater without stones, it may cause a fire. Use only stones that are recommended by the sauna heater manufacturer.

Can I throw any kind of water onto the sauna heater rocks?

No. You can only use water that is suitable for household use. Do not use chlorinated water as used in swimming pools or hot tubs as it will corrode your heater.

Why must sauna benches be built of softwood?

They are also cool to the touch. Hardwoods absorb heat and easily become too hot.

Why are there upper and lower benches in a sauna room?

The temperature of the sauna room is warmer at ceiling level and cooler near the floor. Benches are installed at different heights to give the bather a choice of different bathing temperatures.

How can the wood panels in the sauna be protected from moisture?

The best protection against moisture is proper ventilation and drying after using the sauna. Do not apply paint, sealants or any preservative on the wood panels. Wood swells and shrinks and tears off paint and sealants, which are only on the surface of the wood. It is best to leave the wood bare.

What kind of floor is appropriate for a Sauna?

A sauna must have a waterproof floor so that it can be easily washed and kept clean. Tile, cement, or heavy duty vinyl are recommended because they are washable and do not absorb water.

Is it necessary to provide a floor drain in a Sauna?

It is not necessary but highly recommended. Water should be thrown on the sauna heater rocks with the use of a ladle so that the right amount of water is applied. Once the water hits the rocks, it turns to steam. You should not pour too much water onto the heater. But if you can provide a drain, it may be more convenient for cleaning purposes.

What is the best way to clean the Sauna?

You can clean the sauna floors and walls with detergent and water or apply disinfectants like alkalescent or alkaline detergent. If you apply a disinfectant, use cold water and rinse the wood panels thoroughly. It is advisable to clean the sauna before heating it so that it is dries easily.

How frequently should I take a Sauna?

As often as you like. But most people go to the sauna twice or three times a week, usually in the evenings to relax after a hard day’s work.

How long should I stay in the Sauna?

As long as you feel comfortable. You must leave the sauna and cool yourself off if you begin to feel uncomfortable.

Who should not take a Sauna?

One should not take a sauna on a full stomach or under the influence of alcohol. People with heart problems or acute illnesses should consult a doctor before taking a Sauna.

Is it okay to take a sauna during menstruation?

Yes, taking the sauna during menstruation eases cramp pains because it relaxes and removes excess water in one’s body caused by sodium retention.

Is it safe for small children to be in the Sauna?

Yes under adult supervision but only for a few minutes and in a moderate temperature. Small children should not stay long in the Sauna, as they do not perspire as much as the adults do.

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